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Spearheaded the design and development of the WebRTC Gateway product, integrating key features for voice/video, messaging, presence, and conferencing, ensuring seamless communication across web, desktop, and OTT clients.

Directed the enhancement of the WebRTC Gateway to support containerized deployment as a cloud-native service, significantly improving scalability and operational efficiency.

Collaborated cross-functionally with the Japanese team in Tokyo to successfully launch a greenfield operator service, accelerating market entry and expanding global footprint.

Contributed to the product's successful deployment in multiple operator networks worldwide, demonstrating robust performance and reliability in diverse environments.

Led the development and enhancement of the WebRTC protocol within the Universal Access Platform (UAP), bridging Web and VoIP networks to enable mobile operators to extend communication services to the Internet.

Designed and implemented Session Border Controller (SBC) features for the UAP, enhancing network security, call admission control, and signaling proxy capabilities at the access and core network borders.

Directed the development of video services for the Interactive Voice Platform (IVR) within UAP, including Video Play, Video Record, and Video Conference, supporting access via NFS, HTTP, and HTTPS.

Contributed as a System Engineer, managing end-to-end requirement gathering, scoping, and system integration for complex telecom solutions, ensuring high standards of development and delivery.

Gained international experience over 3 years in China, collaborating across diverse locations and cultures to deliver integrated system solutions.